Privacy Policy

Team Talented is a creative agency based in Las Vegas, Nevada. This policy explains what happens to your information when you use team-talented.net.

We have tried to write it in plain language. If anything here is unclear, email us at [email protected] and we will explain it properly.

What we collect

When you fill in the contact form. Your first and last name, your email address, and the message you write. If you choose to fill them in, your company name, your phone number, and the kind of work you are asking about.

When you join the newsletter. Your first and last name, your email address, and your phone number if you give it.

When you visit any page. We count visits and page views. This tells us which pages people read and roughly which country they are in. It does not tell us who you are.

If session analytics is switched on. We may record how people move through a page: where they click, how far they scroll, and the path they take between pages. These recordings are of the page, not of you, and they are used to find parts of the site that are confusing or broken.

When you buy a template. The purchase happens on Lemon Squeezy, not here. They collect your payment details and send us the record of the sale. We never see or store your card number.

When you book a call. The booking page shows a Google Calendar scheduling page. What you enter there goes to Google and to us, under Google’s terms.

Why we use it

To reply to you. To send the newsletter if you asked for it. To deliver and support anything you buy. To understand which parts of the site work and which do not. To keep records we are required to keep, such as sales records.

We do not sell your information. We do not share it for anyone else’s advertising.

Where it is kept, and who else sees it

Enquiries and newsletter signups are stored in a database run by Cloudflare on servers in the United States. The following companies process information on our behalf, and only for the purposes above:

• Cloudflare, which hosts this website and stores enquiries
• Microsoft, if session analytics is switched on
• Lemon Squeezy, which handles every purchase
• Google, for the booking calendar
• Resend, if email notifications are switched on, to deliver our own notification emails

If a law requires us to hand something over, we will. If the business is ever sold, records may transfer with it, and this policy would follow them.

How long we keep it

Enquiries are kept for as long as we might reasonably need them for the work or for our records, and reviewed periodically. Newsletter details are kept until you unsubscribe. Sales records are kept for as long as tax and accounting rules require. Visit statistics are aggregated and are not tied to a person.

What you can ask us to do

Email [email protected] and you can ask us to:

• tell you what we hold about you
• correct anything that is wrong
• delete what we hold, where we are not required to keep it
• stop sending you the newsletter, which you can also do from any newsletter email
• send you a copy of what you gave us

We will not charge you for this and we will not treat you differently for asking. We aim to reply within thirty days.

If you are in California, the CCPA gives you these rights specifically, including the right not to be discriminated against for using them. We do not sell personal information as that law defines it.

If you are in the UK or the European Union, you also have the right to object to how we use your information and to complain to your data protection authority.

Cookies

Covered separately in our Cookie Policy.

Children

This site is meant for business. It is not directed at children under 13, and we do not knowingly collect their information. If you believe a child has sent us something, email us and we will delete it.

Security

Enquiries are stored on infrastructure we control, and the admin area of this site requires a sign in. No website can promise perfect security, but we do not store payment details, and we keep what we do store to the minimum we need.

Changes

If this policy changes, the date at the top changes with it. Significant changes will be noted on this page.

Contact

Team Talented
Las Vegas, Nevada
[email protected]